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CPMA 2024 Annual Conference & Expo

Dysfunction Junction: What's Our Malfunction?

Wednesday, September 25, 12:00 PM, Room: Glenwaters

Team dysfunction can be the Achilles heel of any organization. Some common indicators of a broken team include employees being unmotivated or unwilling to collaborate, the inability to complete projects on time, overall job dissatisfaction, and high employee turnover. Building and maintaining cohesive teams requires courage, discipline, and individual commitment. While team health is difficult to measure or quantify, it can determine the success of our collective efforts. It can also propel us to achieve great things – accomplishing tasks in less time, improved organizational reputation, greater individual job satisfaction, and reduced employee turnover. In this session, we will discuss some of the symptoms of a broken team and the steps we can take to encourage open communication, healthy conflict resolution, and modeling the behaviors we want our team members to emulate.    

Learning Objectives

  • Review the characteristics of team dysfunction.

  •  Examine the warning signs of impending team failure (and ways to address it).

  • Review the qualities of a functional team.

 

Cindy Campbell (International Parking & Mobility Institute)

Cindy Campbell is the Senior Training and Development Specialist for the International Parking and Mobility Institute (IPMI). With over 40 years of professional experience in law enforcement, parking, and transportation services, she brings comprehensive industry knowledge and professional experience to the IPMI training program. Cindy is also a Past Chairman of the Board of Directors for IPMI.

Prior to joining the staff at IPMI, Cindy served as Associate Director of University Police for California Polytechnic State University. She is now dedicated to providing staff training, motivation, and skill enhancement through IPMI’s onsite and online training programs.

 

This conference offers up to 7 CAPP Points towards application and the maximum in Program Type 2 for recertification.